INTELLECTUAL PROPERTY RIGHTS
The content of this website, including, but not limited to text, pictures, videos, logos, trademarks, and resources, are owned in their entirety by Gobotech Pty Ltd. This website may not be used in whole or in part for any commercial purposes whatsoever without the prior written consent of Gobotech Pty Ltd.
Gobotech will endeavour to work with you to get your orders made and shipped as quickly as possible to ensure they arrive in time for your event, however while delivery dates are given in good faith Gobotech cannot be held responsible for any unforeseen delays.
It is up to you to order your goods in time for your event.
RETURN OF GOODS / CANCELLATION OF ORDERS
Gobotech do not accept the return of goods or cancellation of orders without giving prior written consent due to the made to order process involved. Custom made items cannot be returned.
If Gobotech accepts the cancellation of any order placed, Gobotech will be entitled to charge a reasonable fee for any work done on behalf of the customer to the date of cancellation. Where work has commenced whether it is design or fabrication, cancellation chargers would include all labour performed, materials and administration pertaining to the cancellation.
Our goods come with guarantees that cannot be excluded under the Australian Consume Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality.
FAULTY / INCORRECT ORDER
Please check your order immediately upon receipt and notify us immediately if you believe you have received a faulty or incorrect product.
Please contact Gobotech within 24 hours.
SHIPPING OF GOODS
Freight times are never guaranteed, and delays will occasionally occur which are out of our control.
Once the goods leave us it is up to the customer to track the item promptly and follow up immediately with the carrier if there is an issue.
DAMAGE IN SHIPPING
Please check your order immediately upon receipt and notify us if the item has been damaged.
Please report the damage to Gobotech within 24 hours.
We will need photos of the damaged item, as well as photos of the box and packaging the damaged item was shipped in.
If not informed within 24 hours of signing the delivery docket, there will be NO claim for damages. Failure to comply will cause the carrier to refute the claim and the entire cost must be borne by the customer.
Gobotech recommends that users exercise their own skill and care with respect to the use of this website and any information taken from this site. Users need to carefully evaluate the accuracy, currency, completeness, and relevance of the material on the website. Users also need to make their own decisions on the suitability of any item selected for purchase and that the item meets their specific need.
Gobotech does not guarantee nor accept any legal liability whatsoever arising from, or connected to, the accuracy, reliability, currency, or completeness of any material contained on this website or on any linked site.
Prices, specifications, and availability of any product shown on this site can change at any time without notice. Gobotech is not liable for any typographic error, outdated specification or photographs of items not yet showing the latest model or design. We will endeavour to keep the website updated with the most accurate information, but models and specifications change continuously, and the most accurate information will normally be found on the linked specification pdfs. Please inform us of any outdated information and we will do our best to update accordingly.
LINKING TO THE WEBSITE
You may link to our website, provided you have done so in a fair and legal way that does not damage our reputation or take advantage of it.
LINKS TO OTHER WEBSITES
We may from time to time provide on this website, links to other websites, advertisements, and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Gobotech and the owners of those websites. Gobotech takes no responsibility for any of the content found on the linked websites.
This website may contain information or advertisements provided by third parties for which Gobotech accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.